FAQ

What are your trading hours?

We are open Monday to Saturday from 7am to 5pm, including some public holidays.

Can I hire equipment for a Sunday?

Yes, pick the equipment up on a Saturday between 4pm and 5pm and return it on the Monday between 7am and 8am for just one day’s hire. 4 hour hires are not available on a Sunday.

I only want to hire equipment for a few hours. How much will I have to pay?

We have a 4 hour rate on many equipment items. Initially, you will pay the full day rate plus deposit when you take the equipment out. When you return the equipment in under 4 hours, we will issue a refund of the deposit and the difference between the daily and 4 hour hire rate.

Can I have a 4 hour hire if I pick it up in the evening?

Yes you can! Pick it up between 4 and 5pm and return it the following morning by 8am for the 4 hour rate.

Can you deliver?

Yes we can. We deliver all over Melbourne and her surrounds at very competitive prices. Use our delivery rate calculator here to estimate the cost.

Where are you located?

We are at 405 Canterbury Road, Vermont. Please enter via Trade Place.

What do I need to bring to hire equipment?

A current Victorian driver’s license for identification, and eftpos, visa, or mastercard for payment.

How much is the deposit?

It is the daily hire rate rounded up to the nearest ten. So if the daily hire rate is $95, the deposit would be $100 and the total amount payable will be $195. The full deposit is refundable when you bring the equipment back in good working condition. Furthermore, if you have brought the equipment back within 4 hours and a 4 hour rate is available, you will only be charged the 4 hour rate.

How do you refund the deposit?

Deposits are refunded using the same method by which payment was made. So if you paid the hire rate and deposit on a credit card, you will need to bring the same credit card back to be issued the refund.