The deposit is usually the daily hire rate rounded up to the nearest ten, so if the daily hire rate is $95, the deposit would be $100 and the total amount payable at on-hire will be $195. For our larger equipment, the deposit is usually a bit more e.g. if the 24-hour hire is $335, the deposit is $390. The full deposit is refundable when you bring the equipment back undamaged and in good working condition. Deposits are refunded using the same method by which payment was made, so you’ll need to bring the same credit/debit card back so we can process the refund.
For high demand equipment such as excavators, mini loaders, bobcats, scissor lifts and cherry pickers, we take a $100 deposit to secure your booking:
- cancel with over 48-hours’ notice and you receive a full refund;
- cancel with between 24 and 48-hours’ notice and your deposit is placed into store credit to be used on a future hire; or
- cancel with under 24-hours’ notice and unfortunately your deposit may be forfeited.
When you pick the equipment up, the $100 booking deposit becomes part of your equipment deposit, meaning you pay $100 less of the equipment deposit at on-hire.