How to Hire

Reservations

We recommend booking equipment a day or two in advance by calling 9874 8444.

  • if you’re picking the equipment up yourself, we’ll just need your name and phone number for the reservation – no payment is required
  • if we’re delivering the equipment to you we’ll need your driver’s license details, phone number and email address and delivery/pick-up address. We’ll also take payment at this point.

Equipment Onhire

  • When you pick up the equipment, we will need to see your driver’s license, get your phone and email address and take payment for the hire and deposit on a credit or debit card. After showing you that the equipment is in good working condition and providing any operating instructions or demonstrations, we will ask you to sign the hire schedule and email you your copy.
  • If we’re delivering the equipment to you, we’ve already taken payment. When we arrive with the equipment, we first need to see your driver’s license, then we’ll show you that the equipment is in good working condition and providing any operating instructions or demonstrations. We’ll then ask you to sign the hire schedule and email you your copy.

Equipment Offhire and Return

  • When you bring the equipment back, we check the equipment to see that it has not been damaged, and then return any deposit or 4 hour discount owing. If you’ve had the equipment for longer than anticipated and paid for, after offsetting the deposit, we will refund or take further payment as required. We then email you your tax invoice.
  • For deliveries/pick-ups, the equipment remains on hire to you until you call us and obtain an off-hire number. At this point, the hire charges stop and we arrange a time to pick the equipment up. Once we’ve brought the equipment back, we check it to see that it has not been damaged, and then return any deposit or 4 hour discount owing. If you’ve had the equipment for longer than it was initially paid for, we use the deposit to offset the outstanding amount and then refund the remaining deposit or take further payment as required. We then email you your tax invoice.